The world faces a combination of interconnected challenges that directly impact cities, territories and infrastructure, which must manage more complex services, more limited resources and growing demand for efficiency, sustainability and resilience.
01
Climate change
Extreme events increase.Critical infrastructure is stressed.Adaptation and mitigation are required.
02
Overpopulation
Demand for services grows.Housing and mobility saturate.Territorial pressure increases.
03
Water scarcity
Availability decreases.Agriculture and industry are strained.Leaks and consumption must be managed.
04
Resource scarcity
Operating costs rise.Competition for materials grows.Circularity becomes critical.
05
Fossil fuel scarcity
Energy volatility rises.Transport and services are affected.The renewable transition accelerates.
06
Ageing
Care demand changes.Services must become more accessible.Health and care systems are pressured.
07
Accelerated urbanization
Population and activity concentrate.Urban incidents multiply.Data-based planning is required.
08
Pollution
Air, water and soil deteriorate.Health and productivity are impacted.Continuous monitoring is needed.
09
Biodiversity loss
Essential ecosystems weaken.Environmental resilience decreases.Food systems and wellbeing are affected.
Opportunities
The next step is already possible.
Technology acceleration
At the same time, science and technology are advancing rapidly across many areas of knowledge. Humanity has never had so many capabilities to measure, anticipate, optimize and transform reality.
01
Renewable energy
Reduces energy dependency.Enables distributed generation.Requires forecasting and flexible management.
02
Internet of Things
Connects assets and sensors.Turns signals into useful data.Enables real-time monitoring.
03
Communications
Increase coverage and capacity.Connect people, systems and objects.Support distributed critical services.
04
Electric batteries
Store renewable energy.Stabilize demand and supply.Power clean mobility.
05
New materials
Improve efficiency and durability.Reduce weight and consumption.Enable more sustainable solutions.
06
Electric mobility
Reduces local emissions.Integrates vehicle, grid and city.Requires smart charging.
07
Space exploration
Provides Earth observation.Improves communications and navigation.Creates new scientific capabilities.
08
Artificial intelligence
Detects complex patterns.Anticipates risks and demand.Optimizes operational decisions.
09
Biotechnology and genetics
Accelerates diagnosis and prevention.Improves health and food systems.Requires ethics and governance.
10
Robotics
Automates repetitive tasks.Operates in difficult environments.Increases precision and safety.
11
Quantum computing
Opens new forms of computation.Solves highly complex problems.Boosts simulation and optimization.
Smart Cities
From data to action.
Digital intelligence to transform cities, territories and infrastructure
19use cases
28capabilities
06reference projects
FIWARE OPEN SOURCE
At the convergence of major global challenges and unprecedented technology capabilities, a historic opportunity emerges: transforming data, innovation and artificial intelligence into real solutions to better manage our environment.
Smart City platforms are much more than tools for cities. They are a new generation of strategic digital infrastructure able to connect sensors, systems, assets, services and people to turn scattered information into intelligent decisions, automation and real-time action.
Their value is not limited to urban environments. Wherever there is a complex environment —a city, port, airport, campus, hospital, hydraulic infrastructure, tourism destination, island, farm or energy community— these platforms can act as an operational brain that helps anticipate risks, optimize resources, reduce costs and improve quality of life.
The future of Smart Cities is to evolve into territorial and operational intelligence platforms: solutions capable of bringing digital intelligence to any physical space, enabling more efficient, sustainable, resilient management prepared for the challenges of the coming decades.
SensorsSystemsAssetsServicesPeople
CCOCOperational intelligence
Intelligent decisionsAutomationReal-time action
The operational brain of the territory
Why choose us
Every decision matters.
Capabilities to operate better, decide earlier and transform with data
CCOC helps transform the management of a city, territory or infrastructure into a more connected, intelligent, efficient and data-driven model. The platform helps integrate scattered information, supervise services in real time, anticipate incidents, optimize resources and make decisions faster and more accurately.
01
Georeferenced real-time monitoring
Control the status of your city, territory or infrastructure in real time from a single integrated georeferenced view.
02
Indicator-based management
Make decisions with objective, comparable and updated KPIs, not only perceptions or scattered information.
03
Executive dashboards
Access key indicators, trends, alarms and maps from dashboards adapted to technical, management and executive profiles.
04
Faster and better decisions
Reduce management uncertainty with consolidated, updated and action-oriented information.
05
Video and sensor integration
Combine IoT data, cameras, maps, corporate systems and analytics to enrich operational understanding.
06
Alarm management
Centralize alarms, alerts and critical events to prioritize action and avoid losing relevant information.
07
Incident prediction
Anticipate congestion, failures, saturation, environmental risks or operational needs through predictive analytics.
08
Needs prediction
Plan resources according to expected demand, not only historical data or reactive decisions.
09
What-if simulations
Evaluate scenarios before acting: traffic changes, consumption, events, occupancy, emergencies or new public policies.
10
Intelligent agent orchestration
Coordinates specialized agents to analyze urban data, support users and decisions, and automate tasks across traffic, security, mobility, energy and emergencies in an integrated, traceable, real-time environment.
11
Reaction capacity
Detect incidents earlier, coordinate teams better and reduce response times for critical events.
12
Response automation
Automate alerts, rules, workflows and actions to reduce manual tasks and improve operational efficiency.
13
Preventive maintenance
Anticipate asset and infrastructure failures before they create incidents, high costs or service impact.
14
Resource optimization
Use human, technical and economic resources better, allocating them where they create the most impact.
15
Operational cost reduction
Reduce extra costs caused by inefficiencies, duplication, unnecessary travel, reactive maintenance or lack of coordination.
16
Better contractor coordination
Supervise outsourced services through indicators, evidence, alarms and operational tracking.
17
Service quality improvement
Increase perceived quality for citizens, users, visitors or customers through more agile, measurable and personalized services.
18
Better citizen or user experience
Offer faster, more informed and personalized services through connected, data-oriented management.
19
Investment planning
Prioritize investments with evidence: real use, criticality, demand, economic impact and expected evolution.
20
Greater budget efficiency
Direct budgets toward higher-return actions, reducing poorly justified or duplicated investments.
21
Tangible return on investment
Turn technology deployment into operational savings, better services, lower risk and stronger management capacity.
22
Data governance
Normalize, catalogue and control data so it is reliable, traceable, interoperable and reusable.
23
Historical data exploitation
Turn operational history into useful knowledge to analyze trends, justify investments and improve planning.
24
Open data support
Publish reusable information for citizens, companies, universities and entrepreneurs, boosting local innovation.
25
Transparency and accountability
Generate objective information to justify decisions, evaluate public policies and communicate results.
26
Dataset generation
Generate reusable, documented and exportable datasets for analytics, transparency, innovation, reporting or open data.
27
Interoperable ecosystem
Integrate systems, sensors, applications, cameras, APIs and external platforms into a common standards-based ecosystem.
28
Innovation on a common foundation
Create new digital services on a platform that is already integrated, secure and ready to evolve.
Use cases
One platform. Many realities.
A FIWARE-based, open-source, technology-agnostic, scalable and interoperable platform that turns data into decisions.
We offer multiple prebuilt use cases, digital twins, predictive analytics, automation rules, intelligent agents and data spaces. We integrate information and services in a shared environment to monitor in real time, anticipate incidents, simulate scenarios and automate responses. We help cities, territories and infrastructure optimize resources, improve their services and grow at their own pace.
No use cases match your search.
Explore by domain
01 / 19
Traffic management
We monitor traffic in real time and detect congestion and incidents. We enable smoother, safer and more efficient mobility.
We monitor containers and support the tracking of collection and treatment. We optimize routes and frequencies to reduce overflows, costs and emissions.
We centralize reports, assign responsibility and track each incident through to resolution. We speed up responses and improve coordination and service quality.
We manage authorizations and monitor people and vehicles entering restricted areas. We automate controls and enable secure, traceable access management.
We monitor visitor flows, occupancy and mobility to detect crowding and risk situations. We coordinate municipal services and enable a safer, better-organized experience.
We connect digital representations of assets and services to data from their actual operation. We simulate scenarios to anticipate impacts and assess decisions before implementing them.
We distribute processing across devices, nearby nodes and the cloud according to each need. We respond faster and optimize communications and available resources.
We recommend places, activities and routes based on visitors’ interests and context. We help them discover relevant experiences and distribute visitor flows more evenly.
We offer conversational assistance to find information and access services easily. We guide citizens, visitors and managers with answers tailored to their needs.
We support cities, territories and infrastructure throughout the digital transformation process: from initial diagnosis and solution design to implementation, integration, operation, support and continuous evolution of CCOC. Our goal is to reduce risk, accelerate results and turn the platform into a real tool for intelligent management, connected operation and data-driven decision-making.
01
Strategic consulting and intelligent diagnosis
We analyze the starting point of the city, territory or infrastructure, identifying needs, priority use cases, available data sources, technology maturity and transformation roadmap.
02
Turnkey solution design
We define complete CCOC-based architectures combining platform, sensors, communications, GIS, analytics, AI, multimedia, augmented reality, virtual reality and vertical applications.
03
CCOC platform implementation
We deploy CCOC in cloud, on-premise, hybrid or dedicated environments, adapting the solution to each client's technical, operational, regulatory and security requirements.
04
System and data source integration
We connect CCOC with existing platforms, corporate systems, IoT devices, cameras, GIS, SCADA, ERP, CRM, apps, APIs, databases and external services.
05
Migration and technology evolution
We support the transition from previous platforms, data silos or isolated vertical solutions toward an integrated, interoperable and scalable model.
06
Vertical and use case development
We build specific solutions for mobility, energy, water, waste, security, tourism, environment, critical infrastructure, ports, airports, campuses, industry and major facilities.
07
Artificial intelligence, advanced analytics and automation
We incorporate predictive models, anomaly detection, simulations, business rules, response automation and dashboards to improve decision-making.
08
Cartography, digital twin and advanced visualization
We integrate GIS, operational maps, geospatial layers, 3D models, multimedia visualization, augmented reality and virtual reality to improve territorial understanding.
09
Hosting, operations and managed services
We provide hosting, administration, monitoring, support, backups, service continuity and end-to-end platform operation.
10
Maintenance, support and continuous evolution
We ensure updates, improvements, incident resolution, functional adaptation and CCOC technology evolution throughout the service lifecycle.
11
Training and knowledge transfer
We train technical teams, public managers, operators and end users to ensure effective platform and use case adoption.
12
Technical office and expert support
We provide specialist support in project definition, tender preparation, master plans, funding, standardization, interoperability and data governance.
13
Specialized partner ecosystem
We work with expert companies in complementary technologies to deliver complete, integrated solutions adapted to each challenge: IoT, communications, AI, GIS, multimedia, cybersecurity, AR/VR, analytics, sensors and sector applications.
Ecosystem
Connect expertise. Multiply possibilities.
Partners to accelerate connected operations
We work with stable partners who have joined us in CCOC implementation projects across cities, territories and all kinds of infrastructure, helping us maximize service quality.
01
Sensors and IoT
Real-time data capture from assets, services and infrastructure across the territory.
02
Communications and connectivity
Secure and continuous data transmission from the field to CCOC.
03
Cartography, GIS and geointelligence
Geographic representation of data, assets, events and services on operational maps.
04
Multimedia content and digital experience
Creation of interfaces, content and digital experiences for users, operators and citizens.
05
Video surveillance, computer vision and physical security
Visual supervision, access control and automatic detection of security events.
06
Field installations
Physical deployment of sensors, cameras, equipment, communications and auxiliary elements on site.
07
Data center, cloud and cybersecurity infrastructure
Hosting, protection, continuity, monitoring and secure platform operation.
08
Control rooms and command centers
Design and integration of operational spaces to supervise and coordinate services in real time.
09
Innovation, universities and technology centers
Development of new use cases, applied research and validation of emerging technologies.
Success stories
Intelligence proven in the real world.
We are the operating system for many cities, territories and infrastructure
01Large cities
Lisboa Inteligente
↗
A solution for integrating and analyzing urban data, improving municipal management and citizens' quality of life.
Urban service monitoring
Data analysis and visualization
Intelligent decision-making support
02Traffic management
Alicante se Mueve
↗
A solution for managing urban mobility through real-time data, advanced analytics and information for citizens.
Traffic monitoring
Parking and public transport management
Predictive mobility analytics
03Tourist destinations
Maspalomas Smart Destination
↗
A solution to transform Maspalomas into a smart, safe and sustainable tourist destination through digital services and data-driven management.
Digital tourist information and promotion
Safety and emergency management
Environmental monitoring and energy efficiency
04Smart tourism
Descubre Las Rozas de Madrid
↗
A smart platform designed to improve the tourist experience and extend its economic impact to local businesses and services.
Digital promotion of tourism and commercial offerings
Personalized recommendations and promotions
Visitor and tourist flow analytics
05Smart territories
Enlaza, Córdoba Municipios Inteligentes
↗
A provincial smart territory project designed to modernize and optimize municipal public services.
Smart platform, Open Data and Open Government application.
Monitoring and efficient management of municipal energy consumption.
Sensor-based monitoring and smart management of waste and water supply.
An experimental smart campus for research, education and improved university management.
Private 5G network and edge computing.
FIWARE-based data spaces and IoT.
Energy monitoring and campus management through CCOC.
Global technology. Local impact.NEC · CCOC
Latest news
What’s happening.
News
NEC Ibérica awarded the Descubre Las Rozas project
Descubre Las Rozas
The “Descubre Las Rozas” project aims to transform the municipality into a Smart Tourism Destination, improving the visitor experience and its impact on the local economy.
Its purpose is to understand tourists’ habits, preferences, spending and movements in order to support data-driven decision-making.
It will make it possible to personalize recommendations, promotions and experiences, extend stays and redistribute visitors across different areas and businesses.
From a technology perspective, it will create a new Tourism vertical integrated into the COSMOS urban platform and digital twin.
This vertical will connect to SEGITTUR’s Smart Destination Platform, applying tourism interoperability and semantic standards.
It will include CRM and loyalty capabilities, campaign management, flow analytics, tourism recommendations, dashboards and digital services for visitors and businesses.
It will also integrate data from applications, municipal systems, information kiosks, Wi-Fi detectors, beacons, events, businesses and other public and private sources.
The solution will be deployed as SaaS and will include hardware and software infrastructure, security, operations, maintenance, support, training and assistance with data processing.
NEC Ibérica awarded the Pamplona-Iruña Smart Destination Platform project
Pamplona-Iruña Smart Destination Platform
The purpose of the project is to create a smart tourism vertical integrated into the municipality’s Territorial Digital Twin.
It aims to improve the visitor experience and the efficiency, safety, quality and sustainability of tourism management.
It will enable the management of events and tourism flows, with particular emphasis on the Smart San Fermín festival.
Its technology integrates IoT, sensors, ETL processes, advanced analytics, artificial intelligence and dashboards.
It includes portals, mobile applications, a semantic CMS, digital assistants, loyalty systems and services for tourism businesses.
It will incorporate data models and semantic repositories aligned with SEGITTUR’s tourism ontology and interoperability standards.
The platform will connect via APIs to the national Smart Destination Platform and the tourism data space, ensuring security, accessibility and on-premise deployment.
NEC Ibérica awarded SEGITTUR’s Smart Destination Platform project in Benidorm
Benidorm Smart Tourism Destination Integration with the Platform
The purpose of the project is to consolidate Benidorm as a Smart Tourism Destination through digital, sustainable and data-driven tourism management.
The project will evolve the municipality’s current Smart Tourism Destination platform and integrate it technologically and semantically with SEGITTUR’s PID and PIA platforms.
It will incorporate a tourism CRM for segmentation, personalization, loyalty, campaigns and analysis of relationships with visitors, residents and businesses.
It will deploy geospatial intelligence, a geoportal, visitor-flow monitoring, water-resource management and strategic dashboards.
It includes sensors for car parks and accessible parking spaces, access control, video surveillance, IoT communications and expansion of the network infrastructure.
It provides for migrating content to SEGITTUR’s semantic CMS, producing multimedia content and creating new multilingual and accessible digital services.
The solution will be based on FIWARE, NGSI-LD, REST APIs, JSON-LD, advanced analytics, open data, on-premise/cloud integration, Spain’s National Security Framework and the GDPR.
Evolution
A platform that keeps evolving.
Roadmap
Version 4 of the CCOC portal
Version 4 of the CCOC portal
Pending
The Spade agent orchestration engine is incorporated into CCOC
Spade agent orchestration engine
Pending
An LLM assistant is incorporated for complete voice management of the CCOC platform
LLM assistant
Pending
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Global technology. Local impact.NEC · CCOC